Privacy Policy

Last Updated: December 2025

This Privacy Policy explains how RIJB™ / Rijbshop (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit, shop from, or interact with www.rijbshop.com (the “Site”) or communicate with us regarding orders and services (collectively, the “Services”).

For the purposes of this Policy, “you” refers to any customer, visitor, or individual who interacts with this Site.

Please read this Privacy Policy carefully.



Updates to This Privacy Policy

We may revise this Policy periodically to reflect:

  • changes in our business practices

  • updates to applicable laws or regulations

  • operational, technical, or security improvements

When updated, the “Last Updated” date will change.
Continued use of the Site constitutes acceptance of the revised Policy.



How We Collect and Use Personal Information

rijbshop.com is an e-commerce website used for selling physical apparel products.

We collect personal information to:

  • process and fulfill orders

  • manage payments, shipping, returns, and exchanges

  • communicate with customers

  • improve website performance and customer experience

  • meet legal and regulatory requirements

Information may be collected through:

  • details you submit directly

  • cookies and automated tracking technologies

  • third-party services that support our store operations



Information You Provide Directly

You may provide personal information when you:

  • place an order

  • create or manage an account

  • contact customer support

  • subscribe to updates or marketing communication

  • request returns, exchanges, or refunds

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

  • Communication content (messages, inquiries)

Payment card details are not stored by us and are handled securely by third-party payment gateways.



Information We Collect Automatically

When you browse or interact with the Site, we may collect technical and usage data such as:

  • IP address

  • Browser type and version

  • Device and operating system details

  • Pages viewed and interactions

  • Time spent on pages

  • Referral sources

  • Approximate location (based on IP)

This data helps us optimize performance, security, and usability.



Information Received from Third Parties

We may receive information from trusted third-party service providers, including:

  • payment gateways

  • shipping and logistics partners

  • analytics services (e.g., Google Analytics)

  • email and marketing platforms

  • website security and performance tools

These providers process data in accordance with their own privacy policies and applicable laws.



How We Use Personal Information

We use your personal information to:

  • process payments and complete transactions

  • fulfill and deliver orders

  • manage returns, exchanges, and refunds

  • communicate order updates and customer support responses

  • send promotional messages (only if you opt in)

  • analyze usage patterns to improve the Site

  • detect and prevent fraud or misuse

  • comply with legal, tax, and regulatory obligations



Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • operate and secure the Site

  • remember user preferences

  • analyze traffic and performance

  • improve shopping experience and functionality

You may disable cookies through your browser settings.
Please note that some features may not function correctly without cookies.



Global Privacy Control (GPC)

Where legally applicable, we honor valid Global Privacy Control (GPC) signals as an opt-out of targeted advertising.

We do not recognize other legacy “Do Not Track” signals.



How We Share Personal Information

We do not sell your personal information.

We may share information in limited circumstances, including:

Service Providers

Such as:

  • payment processors

  • shipping and fulfillment partners

  • hosting and cloud services

  • analytics and security providers


With Your Consent

When you explicitly request or authorize data sharing.


Legal & Regulatory Requirements

To comply with:

  • court orders

  • law enforcement requests

  • regulatory obligations


Business Transitions

In the event of restructuring, acquisition, or legal transfer of the business.



Data Security

We use reasonable technical and organizational measures, including:

  • SSL encryption

  • secure servers

  • access controls and monitoring

However, no online transmission or storage method can be guaranteed as 100% secure.



Data Retention

We retain personal information only as long as necessary for:

  • order fulfillment and customer support

  • legal, tax, and accounting requirements

  • fraud prevention and dispute resolution

Examples:

  • Order records: retained as required by law

  • Support communications: retained until resolved

You may request deletion where legally permissible.



Children’s Privacy

This Site is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

If you believe such data has been collected, contact us to request deletion.



Your Rights

Depending on your location, you may have the right to:

  • access personal information we hold

  • correct inaccurate data

  • request deletion (subject to legal obligations)

  • withdraw consent for marketing communications

  • opt out of certain tracking or analytics

To exercise your rights, contact us at:
📧 support@rijbshop.com

Identity verification may be required.



International Users

Your data may be processed in India or other countries where our service providers operate.

Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect international data transfers.



Third-Party Websites & External Links

Our Site may link to:

  • brand site (rijb.in)

  • social platforms

  • external services

We are not responsible for the privacy practices of third-party websites. Please review their policies separately.



Complaints

If you have concerns regarding our data practices, contact us at:
📧 support@rijbshop.com

Where applicable, you may also contact your local data protection authority.



Contact Information

For privacy-related questions or requests:

📧 support@rijbshop.com
🌐 www.rijbshop.com
📍 Pune, Maharashtra, India

RIJB™ / Rijbshop is the data controller for information collected through rijbshop.com